Case study
CarBoxe
An online car selling platform that values a vehicle from the seller's details, makes an instant offer, and books an inspection with payment on the spot.
At a glance
Overview
Project overview
CarBoxe buys cars directly from their owners. Sellers describe their vehicle online, receive an offer straight away, and if they accept, the CarBoxe team visits to inspect the car and pay in person.
We built the platform end to end, from the strategy and UX of the selling flow to the valuation logic and the booking process behind it.
The challenge
Business challenge
Selling a car privately is slow and uncertain: listings, viewings, haggling, and payment risk. CarBoxe wanted to replace all of that with a few minutes online, and the whole business depended on that flow feeling quick and trustworthy.
The form had to collect enough detail to price a vehicle accurately without putting sellers off, and the offer had to lead smoothly into an inspection and payment.
The solution
What we built
We designed a short, three-step offer flow covering vehicle information, mechanical condition, and account setup. Sellers can start from a VIN or pick the year, make, and model, then add mileage, wheel type, title type, and condition. The platform estimates a value from those details and presents an instant offer.
Accepted offers move into scheduling, so the team can book an inspection at a time and place that suits the seller, then pay once the inspection is complete. Sellers who prefer to talk can request an offer by phone instead. The responsive ASP.NET application runs on Azure and is built to handle a growing volume of sellers.
Features delivered
What shipped
The main capabilities we delivered.
- Three-step instant offer form
- VIN entry or year, make, and model selection
- Mileage, condition, wheel type, and title type capture
- Automatic valuation and instant offer
- Inspection booking at the seller's location
- In-person payment after inspection
- Call-for-an-offer option alongside the online flow
- Responsive design for phone, tablet, and desktop
How it works
Sold in three steps
The seller's path from first visit to payment.
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01
Describe the car
Enter a VIN or choose year, make, and model, then add condition details.
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02
Get an instant offer
The platform values the vehicle and shows an offer straight away.
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03
Book an inspection
Accepted offers move straight to scheduling a convenient visit.
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04
Inspection
The team checks the vehicle against the details provided.
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05
Get paid
The seller is paid in person once the inspection is complete.
Client testimonial
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