Software Development

Maintenance and support after launch

Keep your product secure, current, and improving long after the first release — with a team that takes the time to understand your codebase.

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A good fit if

  • Your product is live and needs a dependable team
  • Dependencies and frameworks are falling behind
  • Bugs and small requests are piling up
  • The original developers are no longer available

Business problems

Problems we solve

  • Outdated dependencies

    Regular framework and package updates reduce security risk and keep future work manageable.

  • Issues found by customers first

    Monitoring and error tracking help surface problems before they're widely reported.

  • A growing backlog of small fixes

    A steady, prioritised cadence of improvements replaces occasional emergency work.

  • Inherited codebases

    We audit unfamiliar code, document how it works, and stabilise it before adding features.

Scope & deliverables

What we can deliver

Support is shaped around what your product needs. An engagement can include any of the following:

  • Codebase audit and onboarding
  • Dependency and security updates
  • Bug fixes and small enhancements
  • Uptime and error monitoring
  • Backup and recovery checks
  • Performance reviews
  • Hosting and infrastructure upkeep
  • Regular progress summaries

Our approach

How a support engagement works

  1. 01

    Audit & onboard

    We review the code, infrastructure, and known issues, and document what we find.

  2. 02

    Stabilise

    We address urgent risks first — security issues, broken flows, failing deployments.

  3. 03

    Agree a rhythm

    We set priorities with you and work through them on an agreed schedule.

  4. 04

    Improve continuously

    Beyond fixes, we suggest and deliver changes that reduce future maintenance.

Technology

Tools and capabilities

We choose tools to suit your project, team, and existing systems. These are typical options, not a fixed stack.

Monitoring

  • Error tracking
  • Uptime monitoring
  • Log management

Quality

  • Automated tests
  • CI pipelines
  • Dependency scanning

Infrastructure

  • Cloud hosting
  • Backups
  • CDN & caching

Process

  • Issue tracking
  • Release notes
  • Documentation

Related services

All services

Our work

See the SaaS platforms, AI products, and websites we've built for clients.

View work

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Need someone to look after your product?

Tell us about your codebase, hosting, and current issues. We'll suggest how to start with an audit.

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